1. What is an "A" Service, "B" Service, Scheduled Maintenance?

Starting in Model Year 1998, Mercedes-Benz introduced Factory Scheduled Maintenance. Generally speaking, these services are set at 1-Year or 10,000 mile intervals and go back and forth from a "Minor" (generally the "A", "C", "E...or 10,000, 30,000, 50,000 mile...) service to a "Major" (generally the "B", "D", "F"... or 20,000, 40,000, 60,000 mile...) service despite the "letter" on your Mercedes-Benz's display.

Both the "Minor" and "Major" services include but is not limited to:

• Mobil One (R) synthetic oil & fleece filter change
• Tire wear inspection & tire pressure correction with rotation as needed
• Brake system check; measurement of all pads & rotors, fluid level adjustment, & visual inspection of lines
• Coolant system check: fluid level adjustment & visual inspection of hoses, seals, clamps, & radiator
• Power steering fluid level check; visual inspection of reservoir, lines & seals, & fluid level adjustment
• Function check of warning lamps, headlights, exterior lights, seat belts, windshield wipers (replace as needed) & washer fluid refill
• Poly v-belt inspection
• Midtronics battery test
• Reset indicator light & update service booklet
• Full car wash

The "Major" service also includes:

• Brake performance road test
• Battery electrolyte check & correction
• Steering linkages & dust boots inspection
• Multi-point suspension & body structure inspection (motor mounts, ball joints, control arms & bushings, shocks & struts, etc.)
• Cabin &/or engine air filter inspection - with replacement only as needed

By mileage or age, your Service Advisor may also recommend:

• Brake fluid flush (Generally every 20,000 miles or 2 years)
• Coolant flush (Generally every 30,000 miles or 3 years)
• Transmission service (Generally every 40,000 miles or 4 years)
• Spark plug replacement/tune up (Generally every 60,000 miles or 6 years)
• Fuel filter replacement (Generally every 60,000 miles or 6 years)

See your Mercedes-Benz's "Owner's Manual" for specific details on your year and model.

2. What phones will work with my Mercedes-Benz Bluetooth?

Please check the MBUSA website here to check for cell phone compatibility. If you have an older model Mercedes-Benz not equipped with Bluetooth, there are hands free devices available, call our Parts Department at 858-454-9237 to order, or click here for online solutions from MBUSA.

This being said, we would be happy to assist you in pairing your device to your Mercedes-Benz. No need for an appointment, drop by anytime during business hours and a Service Advisor will assist in our service drive.

3. What is included in your Complete Auto Detail?

Our Complete Auto Detail includes: Exterior hand wash, polish, & wheel shine. Interior carpet vacuum (trunk-access permitting) & shampoo, cloth & leather upholstery cleaning, and wipe down of all glass, vinyl, leather & plastic surfaces including door jams and sills.

4. How do I get a new key?

Please come in person to our Parts Department with your vehicle's state registration and your current ID card, passport, or driver's license and they will be happy to order a new key for you. If you have further questions about the ordering of a new key, call 858-454-9237.

5. What does the "Check Engine" light mean?

First, don't panic. As long as your vehicle is not running rough, making obscure noises, or billowing smoke, you are most likely in no immediate danger.

The "check engine" light is designed to keep the driver informed of a number of sensor failures or engine irregularities. A variety of sensors feed your vehicle's computer information on everything from ambient air temperature to the amount of oxygen in the car's exhaust gasses. The vehicle's onboard computer then makes adjustments to ensure the engine is running efficiently and cleanly as possible. When one of those sensors fail, or gets a strange reading, the "check engine" light will appear.

Before bringing your vehicle in for service, there are a few solutions you can try yourself. Failing to tighten your gas cap all the way, not fully seating your oil dipstick or a loose oil fill cap can all cause the "check engine" light to flash. If you check these and the light does not go off, it is time to make a visit to your Mercedes-Benz service dealer.

If you haven't noticed any major drop in performance when the light comes on, you can most likely get away with putting if off for awhile. However, do not take too long, as the light may indicate the beginnings of a much more serious issue. Even if this is not the case, not addressing the issue will inevitably lead to a failed emissions inspection.

Five Signs There Is NO Serious Problem

• Your car seems to be behaving normally
• No strange noises
• No smoke
• No strange smell
• The vehicle is getting the same gas mileage

Five Signs There Could Be a Serious Problem

• A consistent rattle, knock or other unusual noise
• Smoke
• A sever loss of power
• A serious decline in gas mileage
• The vehicle will not start

This content was provided by DriverSide.

6. I need a replacement bulb/key battery... My tire pressure light is on... Do I need to make an appointment?

No. Come by anytime during business hours and our Service Advisors will be happy to help you in the service drive. For bulb replacement, granted there is not some further issue, allow about 30 minutes for replacement. The Parts Department will install a new key battery in a matter of moments if you see them directly. For tire pressure check, we will gladly fill your tire(s) and inspect for tire damage, again please allow at least 30 minutes.