Every month Heinz Gietz Mercedes-Benz sends out thank you's to our new customers and a survey asking "How Did You Hear About Us?" This is what some of them have to say in the "Other Comments" section:

"I have never encountered a nicer, more pleasant team - thank you for your help and efficiency."

Hoda I., First Time Customer 12/2011

"Customer care is 'Top of the Line' as well as knowledge and communications! Greatly appriciated! I will be back... customer service is KEY!"

Lydia C., First Time Customer 12/2011

"[I] have lived in La Jolla 34 years and have always owned at least one Mercedes-Benz. Your shop had previously serviced many cars for  my late wife Dorthy. Glad you are doing so well. I was so impressed with Dan's efforts in resolving an issue with my key that I will be switching to you for all my service."

Frank A., First Time Customer 12/2011

"This was the best customer service I have come across in a long time. Your actual cost was lower than quoted-great. Prompt phone calls, directions, follow-up, and driver [shuttle service]."

Rosemarie P., First Time Customer 11/2011

"I was very impressed with your service of my ML320. You were also so nice to help me change my license plate. It's great to have you in the neighborhood."

Kenna S., First Time Customer 11/2011